High risk investment Forex trading with leverage is associated with a high degree of risk and may not suit you personally.
You should carefully assess your financial goals, experience and willingness to take risks before you decide to trade foreign currencies, with the help of products and Poloinvest Limited services.
Poloinvest Limited gives general advice on doing business, which should not be considered as recommendation to achieve your personal financial goals.
The content of site should not be interpreted as personal advice. There always remains the possibility of partial or total loss of initial investment.
You should invest in Forex trading, only those tools that you can afford to lose, without affecting your well-being. You must consider all the risks associated with marginal trading. If you have any questions or concerns, Poloinvest Limited advises to consult an independent investment adviser.
Market opinions of Poloinvest Limited
Any opinions, news, research and market analysis, pricing or any other information on this site is general and should not be considered as financial or investment recommendation.
Poloinvest Limited does not assume any liability for losses and damages, including but not restricted to, lost profits, which may arise directly or indirectly from the use or abstinence of this information in any way.
Internet Trading Risks
Risks associated with usage an Internet-based deal execution trading system including but not limited to, hardware malfunction, software failure, and communication failure. Poloinvest Limited does not control signal power, reception quality and signal-routing resources on the Internet or on your network, as well as the configuration of communication equipment or reliability of connections.
Poloinvest Limited is not responsible for the crashes and rejections of communication systems, as well as distortions and delaying of information while trading via the Internet. Poloinvest Limited uses a reservation system and other means of countering failure to reduce the possibility of disruptions and crashes of the trading system.
Poloinvest Limited also provides the ability to trade by conveying instructions via the phone, if the trading system is unavailable.
Accuracy of information on the website
Any information on this site may be changed at any time, without prior notice. All information, on this site, is intended solely to assist traders in making independent investment decisions. Poloinvest Limited makes every effort to provide accurate information on the site, but cannot guarantee the accuracy of the information and assumes no responsibility for any loss or damage that may directly or indirectly, arise from the use of the information on this site, or the inability to obtain information from the site, or any delays or discrepencies in transmission or reception of instructions or notifications sent through this site.
Distribution of Information
This site is not intended for distribution or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to local laws or regulations. None of the services or investments referred to in this website are available to persons residing in any country where the provision of such services or investments would be contrary to local law or regulation. It is the responsibility of visitors to this website to ascertain the terms of and comply with any local law or regulation to which they are subject.
Market risks and interactive trading
The Poloinvest Limited Online Trading Platform provides many opportunities for transactions and controlling the execution of transactions. Poloinvest Limited makes every effort to ensure that the transactions were executed on the requested price, but online commerce, no matter how convenient and efficient, not necessarily decreases the degree of risks associated with foreign exchange trading.
All conditions for obtaining quotations and transactions are discussed in detail in the provisions of “Customer agreement”. You can find an agreement on our site.Poloinvest Limited
Address: 33/F. , TML Tower D1-D3, 3 Hoi Shing Road, Tsuen Wan, New Territories, Hong Kong
Terms and Conditions
It is recommended to the Client to read this Agreement before starting to work with the Company, because this document regulates legal relationship between the Client and the Company and establishes its operative principles.
1.1.This agreement is concluded by and between PoloInvest Limited (hereinafter "the Company"), on the one hand, and the Client (physical or legal person), who was accepted by the Company as a Client, on the other hand.
1.2.Company registration address: 33/F., TML Tower D1-D3, 3 Hoi Shing Road, Tsuen Wan, New Territories, Hong Kong, number of registration 2428865.
2. Acceptance of the Client
2.1.The Company opens an operational account for the Client after the Client’s filling out and submitting the Request for opening a operating account with the Company, without limiting the right of the Company to reject the Request for opening of the Client's account.
2.2.The Company accepts as a Client a physical or legal person after:
(a) Obtaining all necessary documents from the Client and the internal revision by the Company, including, where appropriate, the fulfillment of the anti-money laundering Policy and financing of terrorism; and
(b) Obtaining the information on the relevant knowledge of the Client and his experience in similar areas in order to assess the suitability of the service or product for the Client, in case if the service or product is not suitable for the Client. However, the Company does not have any obligation to assess the suitability of any product or service to the Client.
2.3.The Company supposes that the Client provides true correct and complete information, and the Client will notify the Company about any change of his personal data provided to the Company.
2.4.In case if the Client designates a Co-beneficiary, the Co-beneficiary shall provide to the Company the required information, in accordance with the clause 2.2. of this Agreement.
3. Joint trading accounts
3.1.All the Co-beneficiaries of the trading account will be jointly responsible for their trading account with the Company.
3.2.All the Co-beneficiaries form the notion of the Client and, therefore, the notifications, sent to one Co-beneficiary, are considered as notifications, sent to all the Co-beneficiaries of the trading account same as orders, given by one Co-beneficiary, are considered as the legitimate orders of the Client.
3.3.The Company reserves the right to request an approbation of an order and/or instruction by all the Co-beneficiaries of the joint trading account.
3.4.In case of death or disability of the Client of the operating account, the Company reserves the right to accept instructions of the surviving Co-beneficiaries. All the rights and responsibilities of the Clients regarding the Company go over to the surviving Co-beneficiaries.
4. Responsibilities of the Client and the Company
4.1. The Client is the only responsible for taking decisions about his operating account.
4.2.The Company is not obligated to provide to the Client any legal, fiscal or any other document.
4.3.The Company can provide to the Client (through the Company's website or by other means) information, news and reviews of the market or any other information, for the purposes of providing to the Client the opportunity to take an independent decision regarding his operating account. This information does not constitute an advice or a recommendation and the Company is not responsible for such information and for precision, accuracy and integrity of such information.
4.4.These comments about the market, news and any other information, provided by the Company can be changed and removed at any time and without prior notice.
5.1.The Company provides to the Client a limited non-exclusive license for the Platform use (including the use of the Company’s website and software provided by the Company). This license is not transferable. In case of termination of this Agreement, this license will be terminated automatically. All the rights for Platform are the property of the Company.
5.2.The Company has a right to close the platform to execute technical maintenance, without prior notice to the Client.
5.3.The Company does not guarantee that the platform does not contain errors, defects, viruses or other malicious programs and that the access to the platform will be constant and impeccable.
5.4.The Company shall not be responsible for the damages, destructions or the formatting data of the Client as a result of the malfunctioning of the computer system or electronic device, as well as for failure, delay or connectivity problems.
5.5.The Client has no right to:
(a) use an artificial intelligence in order to analyze the systems of the Company and/or the platform;
(b) use any spider, virus, 'worm', Trojan software, time bombs, any other code or commands in order to distort, delete, damage or split the platform (platforms) or the telecommunications system, or any other system of the company;
(c) carry out any activity to break the integrity of the computer system of the Company or the platform, or in order to receive unauthorized access, including unauthorized access to the Platform;
(d) use the platform in order to receive benefits, knowing or reasonably considering that the platform (s) work (s) incorrectly.
5.6. In case of violation of the clause 5.5. by the Client, the Company has a right to take one or more actions described in clause 10.2. of the present Agreement.
5.7.The client must take necessary measures in order to protect the system against viruses and other malicious materials, which could damage the platform, the web site or the Company in general.
6. Intellectual property
6.1. Platform, trade names, brands, program codes, logos, etc., are the intellectual property of the Company or third parties. The Client may not change, publish, transfer to third parties, distribute or reproduce the information, provided by the Company, for commercial use as a whole or in part, without the written consent of the Company.
6.2. The Client may not hide or delete the notices of copyright, registered trademarks or any other notice or symbol of the objects of intellectual property of the Company, its web site or platform.
7.1. The Company assumes no responsibility for an unauthorized access or misuse of third parties at the time of data transfer between the parties of this Agreement using Internet or other networks and communication tools, and the Client does not have to reveal his secret access data to third parties, and must inform the Company in case if there are reasons to consider that these data have been or may be disclosed to a third party in order that the Company can take appropriate measures.
7.2.In case if the Company reasonably considers that there is a possibility of unauthorized access to the data of the Client by third parties, the Company has a right to disable the Client’s operating account.
8. The orders
8.1. The Client has to provide his confidential data to be able to place the orders.
8.2.The Client can open and/or close the positions through the Platform of the Company, or by phone, giving voice orders; in this case orders will be placed by the Company.
8.3.The Company will do its best to execute an order placed by the Client; however, the execution of the order may be impossible due to reasons beyond the control of the Company.
8.4.The Company reserves the right to add, delete, or suspend the Platform instrument (s).
8.5.The Orders are placed during the normal operation hours of the Company.
9. Operational restriction of the Client
9.1.The Client agrees that the Company has the right to cancel orders and the Client is obligated not to make any claims against the Company if the following circumstances occur:
a) the failure of Internet connection or communication tools;
b) force majeure, destabilization of the market or abnormal market conditions;
c) act of a Court, a requirement of the supervision or regulation authorities of the Hong Kong Special Administrative Region;
d) fight against fraudulent activity, financing of terrorism and/or money-laundering.
e) The Company considers that the order is illegal;
f) Non-fulfillment of the obligations by the Client;
g) The execution of the order is impossible due to the restrictions of negotiation;
h) Termination of the present Agreement
i) The balance of the operating account of the Client is not sufficient for the order placement.
10.Non-fulfilment of the Client
10.1. The Client fails to fulfill his obligations in following cases:
a) The Client denies to fulfill the obligations before the Company;
b) The Client does not pay the amount owed to the Company;
c) Death of the Client, disappearance of the Client, or a mental disorder (if the Client is a natural person).
d) Requirement of the court or competent authority to apply to the Client the measures specified in the clause 10.2.
e) The Company considers that the Client breaches the legal requirements of the Hong Kong Special Administrative Region;
f) The Client uses the abusive trading methods, among others, ‘Scalping’ that is a closed operation within the period less or equal to 120 seconds from the moment of its opening and/or ‘Pip-hunting’ that is a closed operation in order to obtain benefits that equal to 1 ‘pip’ or mark.
g) The Client uses a stolen card to deposit to his operating account with the Company;
h) The Client provides to the Company false or incomplete information;
i) the Company supposes that the Client makes any damage to the Company (including damage to the reputation of the Company) and/or its employees;
10.2. If the events described in clause 10.1 of this agreement take place., the Company has a right to take one or more of the following measures:
a) Terminate the present Agreement on a unilateral basis and without previous notice to the Client.
b) Close open position (positions);
c) Restrict an access to the platform;
d) Suspend or prohibit any activity in the platform;
e) Reject or suspend an order (orders);
f) Cancel the profit acquired by any of the exceptions set out in the clause 10.1. or due to the use of artificial intelligence in the Client's operating account;
g) bring actions for the recovery of damages caused to the Company.
11.Deposits and withdrawal
11.1. The Client’s operating account will be activated according to the clauses 2 and 3 of the present Agreement and after the Client deposits the amount of initial deposit, which can vary for different types of the accounts.
11.2. The Client can deposit to his operating account at any time during the term of this Agreement through available forms of deposit, which are described in the website of the Company.
11.3. In case if it is necessary in the opinion of the Company, the Company may request the Client to submit documents confirming the origin of the Client’s funds.
11.4. The Company has a right to reject the Client’s deposit.
11.5. If the funds sent by the Client does not deposit to the operating account of the Client within the reasonable period, the Client shall request the documents necessary for the search and tracking of the transaction.
11.6. After receiving the request about a withdrawal from the Client, the Company shall execute the process of the funds withdrawal to the source of deposit of the amount that does not exceed the deposit amount. In case if the amount of withdrawal is bigger than the amount of deposit, the Company will transfer the remaining balance to a bank account in USD, which belongs to the Client.
11.7. The Company has a right to reject the request of withdrawal, as a whole or partially, if:
a) The Client’s request does not contain all the necessary information;
b) The Client has requested a withdrawal to the account that wasn’t used for deposit to the operating account with the Company (if the amount of this withdrawal does not require the amount of the total Client’s deposit) and/or an account that does not belong to the Client;
c) This operating account does not belong to the Client;
d) At the moment of payment, Free Margin of the Client’s operative account is not sufficient for the withdrawal execution.
e) In case of force majeure;
f) The Company reasonably considers that the funds can be necessary for the fulfillment of the margin requirements.
g) If the Client requests a particular withdrawal method. In this case the Company has a right for an alternative withdrawal method.
11.8. The Company does not accept the deposits made by third parties to the operating account of the Client.
11.9. The Company does not charge any commissions for the deposits and withdrawals, however, all the commissions for the funds transfer are the responsibility of the Client.
11.10.The Сompany is not responsible for the errors made in the process of a withdrawal processing, if they occurred not due to the Company’s fault.
11.11.The Company has the right of lienholder on the Client’s funds available in the operating account of the Client with the Company, for the fulfilment of the obligations of the Client.
12.1. If in the Client’s operating account operations has not been executingduring one calendar month, the operating account is considered inactive, and the Company will have a right to charge a monthly payment of ninety nine (99) USD or as maintenance fee of the account.
13.1. In case of insolvency of any underlying instrument and/or its issuer, the Company has the right to change the open positions of the Client in order to reflect this situation.
13.2. According to the clause 13.1. of the present Agreement the Company has, among others, the right to take the following measures:
a) change leverage of open positions and new orders;
b) correct the opening price of open positions in order to reflect the influence of a corresponding event;
c) open and/or close the position (positions) in the Client's account;
d) cancel any order (s);
e) terminate or change any part of this Agreement;
f) take any other measure which the Company considers necessary to be able to reflect the consequences of a corresponding event.
14.1. The Client may open an Islamic account, which is an operating account of free exchange (swap free), however, this account is subject to all the requirements and standards of the Company.
14.2. In case if the Client wants to change a regular account for an Islamic account, he/she must close open positions from their operating account and send a relevant request to the Company.
14.3. All open positions of one account of free exchange or ‘swap free’ close on Friday, one hour before the market closing, and may be reopened by the Client.In case if the positions in Islamic accounts remain open for a long period, these open positions will be closed and you will be charged the 'swaps' for the last period.
14.4. It is forbidden to use an account of free exchange or 'swap free' for covering or 'hedging'. In case of breach of this clause, open positions will be closed immediately and 'swaps' shall be applied for the last time passed.
15.1. The Client must maintain an initial margin and/or hedging within the limits determined by the Company, at its sole discretion, for the relevant period of time and in accordance with the terms of the contract for each type of CFD.
15.2. In case of force majeure, the Company can change the margin requirements without a prior notice to the Client. In this situation, the Company may apply new margin requirements for open positions and/or new positions.
15.3. The Company has a right to close open positions of the Client or limit its volume and reject orders of new positions in the following cases:
a) the Company believes that there are abnormal market conditions.
b) the amount of the pledge of the Client falls below a minimum margin level.
c) The equity in the Client's operating account is equal to the margin or is less than the predetermined percentage of margin needed to maintain an open position.
d) The Client does not fulfill the margin requirements.
15.4. If the Company executes an adjustment of margins and the platform, notifies the Client that his operating account has reached a certain level of margin, the Client must:
a) Close open positions;
b) Make a deposit to his operating account;
15.5. When the level of margin in the Client’s operating account reaches a stop-out level, the positions of the Client will start to close automatically, starting with a biggest loss and the Company reserves the right to reject new orders.
15.6. The margin must be paid in cash in a currency of the Client's operating account. If the Client’s deposits are made in a currency different from the currency of the operating account, the conversion to the currency of the operating account will be performed.
16.Personal data and confidentiality
16.1. Information about the Clients or the Co-owners (if that were the case) will be provided by the Company or by third parties such as, for example, credit agencies, banks, other financial institutions, State records, etc.
16.2. Confidential information is information that is not public or that has been delivered to the Company as such. The Client’s data presented to the Company is confidential and can be used exclusively for the provision of services to the Client, for marketing purposes, statistical information and according to the provisions of the applicable legislation.
16.3. The company has a right to disclose the Client’s information to the extent required:
a) If it is required by law, by an order of a competent Court or a regulatory body of a relevant jurisdiction;
b) To the institutions and relevant organizations for the purpose of an investigation or prevention of fraud, money laundering or other illegal activity;
c) If it is necessary for service provision;
d) to call centers that offer market studies and execute surveys with the purpose of improving Company service, (in this case only the contact data);
e) for the defense of the legal rights of the Company;
f) at the request of the Client or having received his consent;
g) by the affiliates of the Company or by another firm of the same group that the firm.
h) to the successor or assignee within ten (10) business days following the notice to the Client.
16.4. Telephone conversations between the Client and the Company may be recorded; in this case, they will be saved in the Company and will be owned by the Company. Hereby the Client confirms that he acknowledges these records as evidence of orders placing or confirmation of any instruction or data, provided during these talks.
17.1. The company has a right to update, reorganize its type, update and change the platform.
17.2. The Company may modify the Agreement if there are reasons to believe that such modifications are necessary.
17.3. The modifications can be entered at the request of a relevant authority or due to changes in the applicable legislation.
17.4. In case if the Client does not agree with changes, it has a right to terminate the present Agreement without assuming any additional charge (apart from amounts owed to the Company).
17.5. Hereby the Client agrees that the Company has a right to entrust opening of his operating account, evaluation of the Client, KYC procedures (Know-Your-Client) and due diligence.
18.Termination of the Agreement
18.1. In order to terminate this Agreement, one of the parties must deliver to another party a notice in writing fifteen (15) days prior to its termination; after that the Agreement will be terminated and all the fees, costs and expenses to be paid by the Client to the Company, according to this Agreement or due to its termination, shall be paid immediately.
18.2. The termination of this Agreement shall not affect the rights or liabilities arising from this Agreement and the operations carried out according to this Agreement.
18.3. Before the termination of this Agreement:
a) the Client should close open positions in his operating account;
b) the Company has a right to cancel or restrict Client’s access to the platform;
c) The Company has a right to reject requests of the Client about withdrawal and maintain the Client's assets to close open positions of the Client and/or in case if the Client has to pay amounts owed under the present Agreement.
19.1. Force majeure is a circumstance of insuperable force which does not depend on the will of the parties of the present Agreement, it is out of their control and directly or indirectly influence the fulfilment of this Agreement, such as:
a) strikes, labor disputes, lock-outs, abnormal working conditions and Government restrictions, orders of the authorities, etc.;
b) wars, military operations, threat of war, emergency cases, civil disorder, acts of terrorism, other disasters and crisis ( political and economic nature), which, according to the Company, affect the normal functioning of the market;
c) acts of God and natural calamities, like tsunamis, earthquakes, hurricanes, floods, destructive fires, epidemics, etc. that make impossible the provision of services by the Company;
d) destabilization of the market, abnormal market conditions, suspension of the negotiations, abnormal trading conditions, etc.;
e) accidents or failures of networks and/or communication channels;
f) financial insolvency of the liquidity provider, financial institution, intermediary agent,executive of the Company, stock, clearing house, etc., that prevents the Company to execute its functions.
19.2. In case if the Company has sufficient reasons to believe that there has been an event of force majeure, the Company has a right, without prior notice to the Client, to:
a) suspend, change or cancel this Agreement or its terms, if its execution is not reasonable in conditions of force majeure;
b) suspend the Platform;
c) reject new orders of the Client;
d) increase spreads;
e) change leverage;
f) take any action or refuse to take any action, that, taking into account the circumstances and according to the Company, may be reasonable in these circumstances for the Company, the Client or other clients.
19.3. The Company is not responsible for any damage arising because of the lack of compliance with obligations under this Agreement in the situation of force majeure.
20.Limitation of responsibility
20.1. In case if the Company provides to the Client the information, news and comments regarding the market, the Company does not guarantee that such information is complete and correct and shall not be responsible for any damage, expenses or losses, caused to the Client as a result of inaccuracy or error of the information provided.
20.2. The Client must compensate for damages, expenses and/or costs if the Company, its directors, employees, affiliates or agents, according to any negligence by the Client.
20.3. The Сompany will not be responsible to the Client for any direct or indirect losses, damages, loss of profits, loss of opportunities (including opportunities that may arise due to movements of the market).
21.Requirements of the Client
21.1. The Client is 18 years old or older (or is of legal age according to his legislation), is of sound mind, and is able to make independent decisions.
21.2. The Client uses the intellectual property of the Сompany only for the provided purposes.
21.3. The Client acts as principal and not as an agent or on behalf of third parties unless the Client and the Company have agreed otherwise in writing, and the Client has provided all the documents required by the Company.
21.4. The Client has read, understands and accepts all the provisions of this Agreement with the Client.
21.5. The Client does not use the funds obtained as a result of his criminal activity, to deposit to his operating account with the Company.
21.6. The Client is not a politically exposed person, meaning:
a) Head of State, head of Government, Minister, Vice Minister; Member of Parliament;Member of Supreme Courts, Constitutional Courts or other judicial bodies of high level; Member of Court of Auditors or of the boards of Central Banks;Ambassador, Responsible for business, or high official of the Armed Forces; Member of administration, management or supervisors bodies of public firms, as well as to have some kinship by similarity or consanguinity with the people described in this clause. However, it means that any of the categories set out in the above shall not include intermediate or lower level officials. Likewise, when a person has stopped taking a prominent public post, in the sense of the definition described above, for a period of at least one (1) year, in any country, this person is not considered a person politically exposed according to the same definition.
21.7. The Client will have to notify the Company in case if within the period of valid legal relationship of the Client with the Company, he fills a post considered politically exposed according to mentioned above in the present clause.
21.8. The Client is aware and completely understands risks related to margin operations.
22.Claims and controversies
22.1. The claims of the Client shall be sent to the Company by email in the manner approved by the Company. The Company is obligated to investigate a complaint according to the procedures of claims and suggestions as mentioned in this clause of the Agreement, as soon as reasonably possible.
23.1. The present Agreement is regulated by the legislation of the Hong Kong Special Administrative Region. In case if the parties do not manage to solve a dispute o controversy among them, such dispute o controversy will be submitted to the arbitration and definitely solved by the Court of Hong Kong Special Administrative Region.
24.Broker of introduction
24.1. The Company does not take the responsibility for work and/or declarations of the broker of introduction; and the Company is not bindded by the agreements signed between the Client and the broker of introduction.
24.2. The legal relationship between the Client and the broker of introduction can involve additional expenses for the Client.
25.1. The official language of the Company is English. In case of divergence of interpretation of the present Agreement, English text will prevail.
25.2. The Company can provide the department of Compliance in local languages.